ISO 27001 Controls Explained

Complete Annex A Guide

Learn about controls in ISO 27001, cover all 93 controls in Annex A, and find out how to start with your ISO 27001 implementation project from a practical perspective with examples of audit evidence.

ISO/IEC 27001:2022 offers a model for establishment, implementation, maintenance, and continual improvement of an ISMS. Annex A lists 93 controls related to information security arranged by four areas: organizational, people, physical, and technological.

What Are ISO 27701 Controls?

ISO 27001 controls are security measures used to address information security risks within an organization.

Annex A of ISO/IEC 27001:2022 contains 93 controls across four themes:

Organizational
Organizational Controls
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Organizational
Pepole Controls
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Organizational
Physical Controls
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Organizational
Technological Controls
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Annex A is a reference set used alongside the organization’s risk assessment. The controls that apply to your organization should be determined based on your risks and documented in the Statement of Applicability (SoA).

All Annex A Controls

Organizational Controls — A.5

37 controls covering governance, policies, suppliers, incident management, business continuity, and compliance.

Control Purpose
A.5.1 Policies for information security Establish and maintain information security policies.
A.5.2 Information security roles and responsibilities Define security responsibilities and ownership.
A.5.3 Segregation of duties Separate conflicting responsibilities to reduce security risks.
A.5.4 Management responsibilities Ensure management supports and enforces security requirements.
A.5.5 Contact with authorities Maintain appropriate relationships with relevant authorities.
A.5.6 Contact with special interest groups Maintain security knowledge through relevant communities and groups.
A.5.7 Threat intelligence Collect and use information about security threats.
A.5.8 Information security in project management Integrate security into project planning and execution.
A.5.9 Inventory of information and other associated assets Maintain an accurate inventory of information and assets.
A.5.10 Acceptable use of information and other associated assets Define acceptable use requirements for information and assets.
A.5.11 Return of assets Ensure organizational assets are returned when employment or contracts end.
A.5.12 Classification of information Classify information according to its security requirements.
A.5.13 Labelling of information Apply appropriate labels to classified information.
A.5.14 Information transfer Protect information when it is transferred.
A.5.15 Access control Define and enforce appropriate access requirements.
A.5.16 Identity management Manage identities throughout their lifecycle.
A.5.17 Authentication information Protect passwords, keys, and other authentication information.
A.5.18 Access rights Manage, review, and revoke access rights appropriately.
A.5.19 Information security in supplier relationships Manage information security risks from suppliers.
A.5.20 Addressing information security within supplier agreements Include security requirements in supplier contracts.
A.5.21 Managing information security in the ICT supply chain Address security risks across the ICT supply chain.
A.5.22 Monitoring, review and change management of supplier services Monitor supplier performance and security changes.
A.5.23 Information security for use of cloud services Manage security when acquiring and using cloud services.
A.5.24 Information security incident management planning and preparation Establish processes and responsibilities for incident response.
A.5.25 Assessment and decision on information security events Assess events and determine whether they are security incidents.
A.5.26 Response to information security incidents Respond to and manage security incidents effectively.
A.5.27 Learning from information security incidents Use incidents to improve security controls and processes.
A.5.28 Collection of evidence Collect and preserve evidence related to security incidents.
A.5.29 Information security during disruption Maintain information security during business disruptions.
A.5.30 ICT readiness for business continuity Ensure ICT supports business continuity requirements.
A.5.31 Legal, statutory, regulatory and contractual requirements Identify and manage applicable security obligations.
A.5.32 Intellectual property rights Protect intellectual property and licensing rights.
A.5.33 Protection of records Protect important records from loss or unauthorized access.
A.5.34 Privacy and protection of PII Protect personally identifiable information and meet privacy obligations.
A.5.35 Independent review of information security Conduct independent reviews of information security.
A.5.36 Compliance with policies, rules and standards for information security Verify that security requirements are being followed.
A.5.37 Documented operating procedures Document important security-related operating procedures.
People Controls — A.6

8 controls focused on employee security, awareness, remote working, and responsibilities.

Control Purpose
A.6.1 Screening Conduct appropriate background checks before employment.
A.6.2 Terms and conditions of employment Define information security responsibilities in employment agreements.
A.6.3 Information security awareness, education and training Train employees to understand and follow security practices.
A.6.4 Disciplinary process Establish a process for handling security policy violations.
A.6.5 Responsibilities after termination or change of employment Maintain security responsibilities after role changes or termination.
A.6.6 Confidentiality or non-disclosure agreements Protect confidential information through appropriate agreements.
A.6.7 Remote working Protect information accessed or processed while working remotely.
A.6.8 Information security event reporting Provide clear processes for reporting security events.
Physical Controls — A.7

14 controls focused on facilities, equipment, physical access, and environmental protection.

Control Purpose
A.7.1 Physical security perimeters Protect areas containing sensitive information and assets.
A.7.2 Physical entry Control physical access to secure areas.
A.7.3 Securing offices, rooms and facilities Protect offices and facilities from unauthorized access.
A.7.4 Physical security monitoring Monitor facilities for unauthorized physical activity.
A.7.5 Protecting against physical and environmental threats Protect against threats such as fire, flood, and power failures.
A.7.6 Working in secure areas Establish security requirements for working in secure areas.
A.7.7 Clear desk and clear screen Prevent sensitive information from being exposed when unattended.
A.7.8 Equipment siting and protection Position and protect equipment appropriately.
A.7.9 Security of assets off-premises Protect organizational equipment and information outside facilities.
A.7.10 Storage media Secure storage media throughout its lifecycle.
A.7.11 Supporting utilities Protect systems from utility failures.
A.7.12 Cabling security Protect power and telecommunications cabling.
A.7.13 Equipment maintenance Maintain equipment securely and appropriately.
A.7.14 Secure disposal or re-use of equipment Ensure equipment and storage media are securely disposed of or reused.
Technological Controls — A.8

34 controls covering endpoints, access, cryptography, networks, software development, logging, and monitoring.

Control Purpose
A.8.1 User endpoint devices Protect laptops, phones, and other endpoint devices.
A.8.2 Privileged access rights Restrict and manage administrative access.
A.8.3 Information access restriction Restrict access to information based on requirements.
A.8.4 Access to source code Protect source code from unauthorized access.
A.8.5 Secure authentication Implement secure authentication mechanisms.
A.8.6 Capacity management Monitor capacity to support system availability.
A.8.7 Protection against malware Prevent, detect, and respond to malware.
A.8.8 Management of technical vulnerabilities Identify and address technical vulnerabilities.
A.8.9 Configuration management Maintain secure configurations for systems and technology.
A.8.10 Information deletion Delete information when it is no longer required.
A.8.11 Data masking Protect sensitive data through masking or similar techniques.
A.8.12 Data leakage prevention Prevent unauthorized disclosure or transfer of information.
A.8.13 Information backup Maintain and test appropriate backups.
A.8.14 Redundancy of information processing facilities Provide appropriate redundancy for availability.
A.8.15 Logging Generate and protect relevant security logs.
A.8.16 Monitoring activities Monitor systems and applications for suspicious activity.
A.8.17 Clock synchronization Synchronize system clocks to support reliable logging.
A.8.18 Use of privileged utility programs Restrict and control powerful system utilities.
A.8.19 Installation of software on operational systems Control software installation on operational systems.
A.8.20 Networks security Protect networks and network infrastructure.
A.8.21 Security of network services Establish security requirements for network services.
A.8.22 Segregation of networks Separate networks according to security requirements.
A.8.23 Web filtering Control access to potentially harmful websites.
A.8.24 Use of cryptography Establish appropriate cryptography and key-management practices.
A.8.25 Secure development life cycle Integrate security throughout software development.
A.8.26 Application security requirements Define security requirements for applications.
A.8.27 Secure system architecture and engineering principles Apply secure-by-design principles to systems.
A.8.28 Secure coding Apply secure coding practices during software development.
A.8.29 Security testing in development and acceptance Test security before systems are released.
A.8.30 Outsourced development Manage security requirements for outsourced development.
A.8.31 Separation of development, test and production environments Separate environments to reduce security risks.
A.8.32 Change management Control and document changes to systems.
A.8.33 Test information Protect information used for testing.
A.8.34 Protection of information systems during audit testing Protect systems and information during audit activities.

How to Implement Annex A Controls

ISO 27001 implementation should start with understanding your organization’s risks rather than simply checking every Annex A control as completed.

01
Define your ISMS scope

Determine which people, systems, locations, processes, and information are covered.

02
Conduct a risk assessment

Identify information security risks and determine appropriate treatment.

03
Select applicable controls

Compare your necessary controls with Annex A and determine which controls apply.

04
Create your Statement of Applicability

Document which controls are applicable, their implementation status, and the justification for exclusions.

05
Implement and monitor controls

Put the controls into operation and maintain evidence that they are working.

05
Prepare for the audit

Consider an ISMS review in advance of certification audit.

The ISO auditing guidelines clearly state that Annex A is meant to be applied alongside the risk treatment process and Statement of Applicability, not as a checklist applicable for all circumstances.

Common ISO 27701 Audit Evidence

Auditors typically look for evidence that relevant controls are implemented and operating, not simply documented.

Common evidence can include:

Information security policies
Risk assessments
Statement of Applicability (SoA)
Asset inventory
Access reviews
Employee training records
Vendor assessments
Incident records
Backup reports
Vulnerability scans
Penetration testing reports
Change management records
Security logs
Business continuity tests
Internal audit records
Management review records

The exact evidence required depends on your ISMS scope, risks, applicable controls, and audit context.

ISO 27701 Implementation Tips

Start With Risk

Don’t implement controls simply because they appear in Annex A. Determine what your organization actually needs based on risk and applicable obligations. 

Keep Evidence Organized

Maintain evidence continuously instead of trying to collect everything immediately before an audit.

Assign Control Owners

Every applicable control should have clear ownership and responsibility.

Automate Where Possible

Automation for compliance can aid in collecting evidence, control monitoring, policies, risk management, and audits. 

Review Controls Periodically

The security landscape at your organization evolves as you do.

How SOCLY.io Helps With ISO 27701 Implementation Tips

SOCLY.io assists companies with ISO 27001 implementation by automating compliance activities.

With SOCLY.io, you can streamline:

Control management
Evidence collection
Risk tracking
Policy management
Compliance monitoring
Audit preparation
Multi-framework compliance
Frequently Asked Questions

There are 93 controls in the ISO/IEC 27001:2022 Annex A which are classified under four broad themes; Organizational, People, Physical, and Technological.

No. The organizations choose the controls depending upon their risk treatment approach.

The four Annex A themes are Organizational, People, Physical, and Technological, containing 37, 8, 14, and 34 controls, respectively.

The SoA contains details about the controls that have been identified as relevant for the company’s ISMS, along with their implementation status and rationale for exclusion.

ISO/IEC 27001 standard provides requirements for ISMS, whereas ISO/IEC 27002 standard provides guidelines for implementing information security controls.

Define the scope of your ISMS, perform a risk assessment, choose appropriate controls, prepare SoA, implement controls, gather evidence, and conduct internal review prior to the certification audit.

Ready to Simplify ISO 27001 Implementation?

Develop your ISMS, manage your Annex A controls, gather evidence, and prepare for your certification audit using SOCLY.io.

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